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Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is visible on each and every page. A pop-up menu will open. It offers in-depth information about all the operations that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge selection of how-to videos demonstrating how to use our Control Panel. They're meant for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the answer you are looking for, explore our comprehensive Frequently Asked Questions section, which comprises questions asked by actual clients and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new entries in order to embrace all the innovations and new additions to our platform.

Ticketing System

If you still can't find the answer you searching for in the FAQ database either, you can touch base with our fantastic team of technical support engineers available 24/7/365 and ready to help you with any question. Each support ticket you send will be responded to in less than sixty minutes (the average response time is only twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 158551

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com